177 Customer support Jobs

Excel in rewarding customer support careers within the Web3 ecosystem, where user assistance expertise meets blockchain technology to create exceptional customer experiences with salaries ranging from $45,000 to $85,000+ annually. Leading crypto and Web3 companies including MetaMask, Coinbase, OpenSea, and Uniswap actively seek dedicated customer support specialists to help users navigate decentralized applications, resolve technical issues, and provide outstanding service in the blockchain ecosystem. Work on diverse support challenges including wallet troubleshooting, DeFi transaction assistance, NFT marketplace guidance, and cryptocurrency exchange support that directly impacts user adoption and satisfaction. Career opportunities span Web3 customer success specialist, crypto support analyst, DeFi user experience coordinator, and blockchain technical support lead roles with flexible remote work arrangements. Master specialized Web3 support skills including blockchain transaction analysis, wallet connectivity troubleshooting, DeFi protocol knowledge, smart contract interaction guidance, and multi-chain platform expertise. The growing mainstream adoption of Web3 offers excellent career advancement, from entry-level support roles starting at $38,000 to senior customer success manager positions earning $120,000+ plus performance bonuses and equity options. Join customer-focused Web3 teams building the bridge between complex blockchain technology and everyday users, ensuring seamless experiences that drive mass adoption of decentralized applications and cryptocurrency services.

Remote Only
Featured Only
Supervisor, Concierge
Charlotte, NC
full-time
On-site
22h ago
Supervisor, Customer Success Team
San Francisco, CA
full-time
On-site
22h ago
Supervisor, Customer Success Team (Seattle, WA)
Remote - USA
full-time
Remote
22h ago
Specialist, Coinbase Derivatives & International Exchange
Remote - UK
full-time
Remote
22h ago
Specialist, Coinbase Derivatives & International Exchange
San Francisco, CA
full-time
On-site
22h ago
Senior Specialist, Customer Service (User Experience, Mandarin Support)
Kuala Lumpur, Malaysia
full-time
On-site
1d ago
$0 - $250,000 USD / year
Senior Relationship Manager, Institutional- EU
EMEA (Remote)
full-time
Remote
1d ago
$0 - $250,000 USD / year

Subscribe to ChainHire

Weekly Web3 jobs, founder spotlights, and ecosystem updates.